The brief to the team was a big one... Something that our Marketing team would usually throw to an Advertising Agency and pay big $ for. Instead the in-house creative team and I were asked to refresh the Ladbrokes creative in line with the Brand’s revised strategic direction. We had to shake off the rigidity and serious vibes and embrace more fun!
Where we ended up was with 4 complementary creative territories which are to be used in conjunction with each other as a system that allows creative flexibility by channel, by segment or by message. This approach is quite a new way of thinking for the brand and helps to avoid repetition across all channels.
The journey to landing on the final 4 territories was a complex one, all condensed into 3 months, and all while tackling our BAU workload and navigating a legislation change.
After receiving the brief from our Brand Marketing team, I got the Creatives together to brainstorm. We dissected the brief, then researched other brands in different categories who were showing up in a fun way, checked out our competition and looked at where the Ladbrokes brand had been before. We also researched the Jester archetype and discovered we were going to struggle to lean fully into that space due to the heavily legislated arena our brand sat in. We put all our ideas in a Miro board and shared it back with the Brand Marketing team.
Armed with some feedbadk and direction, it was time to ideate. Each creative team member was tasked with coming back with 1 or 2 creative concepts, then we would give each other feedback and refine before again presenting to the Brand team.
This process continued, collaborating with the Creative and Brand teams until everyone was happy and ready for me to present to the CMO and the CEO. Once they were both happy with a few directions I had presented, we then took the creative concepts through to a research stage. Focus groups were brought in and guided through the concepts by an external facilitator, and what we learned was incredibly useful in helping shape our final direction.
This was very much a team project, with the basis for the final concept coming from one of my team members. I took the initial brief and brought the creative team together to kick off, then guided the porject through all the stages. I also contributed concepts, provided feedback and creative direction throughout the process and managed all the presentation and approval stages. I then helped execute the finalised creative direction.